Questions, including the ones we answer with "no"
Zympli is in early access and some of what we describe is not built yet. Where that is the case the answer says so and carries a tag — it's easier to trust the rest of a page that admits its gaps.
The product
What is Zympli?
An AI-native accounting platform for Australian businesses and accounting firms. You upload bank statements, invoices and receipts; it produces a classified, reviewable general ledger.
Do I need to know accounting to use it?
No — that is the whole point. You upload the documents you already receive and confirm the results. You are never asked to code a transaction from scratch.
Is this a replacement for Xero? Planned
No. Xero is the ledger of record. Zympli produces the correctly classified data that a ledger assumes you already have. An integration is a stated direction, not a shipped feature.
Does Zympli lodge my BAS or tax return?
No. Zympli produces books. It does not lodge.
Is it available outside Australia?
No. The currency, the financial year, the bank parsers and the account templates are all Australian.
Accuracy and control
Will the AI overwrite decisions I've made? Live
No. Classification runs in strict precedence: your rules first, then retrieval over your own confirmed examples, then the model. The model only decides what nobody has decided before.
Does anything post to my ledger automatically? Live
No. Extracted and classified transactions land in a review queue for a person to confirm or correct.
What happens when I correct something? Live
The correction becomes reusable — as a rule, or as a curated example — so the same situation is handled correctly next time without anyone being asked again.
Which banks are supported? Live
Westpac, ANZ, Commonwealth and NAB statement PDFs on every tier, plus CSV. Paid tiers unlock the full parser set.
The AI assistant
Is the assistant available now? Planned
No. It is the core of where the product is going, and it is not yet live. Anyone who told you otherwise was mistaken.
Will it answer my tax questions? Planned
It will tell you what the rules say and point you at the source. It will not tell you how those rules apply to your specific situation — that is tax advice, and it routes it to a registered accountant instead.
Why won't it just answer?
Because an answer you would rely on for money, given without registration, is the thing the law restricts — and because a wrong answer about deductibility is expensive for you, not for the software. What you get instead is a real accountant with your file already prepared.
Plans and billing
Is the free plan a trial? Live
No. It is permanent — no card, no expiry. It excludes the AI features and sharing your books with a firm.
How much does it cost? Live
Businesses: Pro $25/month, Premium $35/month. Firms: Team $499/month, Business $1,499/month. All AUD, with roughly 20% off annually.
Can I change plans? Live
Yes, from the billing area. Custom and Enterprise are arranged manually rather than through checkout.
Who holds the subscription? Live
The organization, not the individual. Zympli is organization-based even for a sole trader.
Businesses and firms together
Can I invite my accountant? Planned
Not yet. It is priced into the paid business plans and it is one of the next things being built.
Can my firm bring its existing clients onto the platform? Planned
Not yet. Firm plans include sponsorship slots for exactly this, and the feature is not yet functional.
Can Zympli find me an accountant? Planned
Not yet. It is where the platform is heading, and it is deliberately last in the build order — a matching feature with no accountants on the other side would be worse than none.
Your data
Who can see my books?
Members of your organization. A firm managing your books would see them through an explicit engagement — a feature still being built, with consent and revocation as first-class parts of the design.
Where is my data stored? Live
On Australian infrastructure. We do not send financial data to overseas servers for storage.
Can I export my data? Live
Yes, on all paid tiers. Reports export to PDF on every tier, and to XLSX and CSV from Pro upward.
Is there an audit log? Live
Yes, on every tier including Free.
Still stuck? Ask us directly — we answer within 24 hours.
Still the right fit?
If the honest answers above didn't put you off, put one real month of your own books through the pipeline and see what comes out.
Built in Sydney · Australian data infrastructure · No lock-in